APA Insurance in Kenya
Contacts, figures, claims and complaints
APA contacts in Kenya
- +254 748 664 100
- info@apainsurance.org
- Medical emergencies and admissions
- +254 709 912 888
- Head office
- Apollo Centre, Ring Road Parklands, Westlands, Nairobi
- Website
- apainsurance.org
As published by the company: APA Insurance — Contact Us (seen 31 October 2026). Tulinde is not APA: it cannot answer for the company.
APA Insurance Limited
- Premium (KES million)
- 19,381.2
- Market share
- 8.53%
- Incurred claims ratio 2025 (%)
- 72.8%
- Complaints to IRA, Oct–Dec 2025
- 16
APA Life Assurance Company
- Premium (KES million)
- 14,523
- Market share
- 6.17%
Regulator's figures, 2025, as printed — see the table below for the source.
APA covers and prices in Kenya
On this page · 7 sections
APA companies licensed in Kenya
| Company | Licensed as |
|---|---|
| APA Life Assurance Limited | Long-term (life) insurers |
| APA Insurance Limited | General insurers |
| APA Microinsurance Limited | Micro-insurers |
Source: Insurance Regulatory Authority of Kenya, Licensed Entities 2026 (notice dated 30 March 2026). Names are reproduced as the regulator lists them. A licence is not a rating: it means the company may sell insurance in Kenya.
APA in Kenya: the regulator's figures (2025)
| Company | Premium (KES million) | Market share | Motor | Medical | Incurred claims ratio 2025 (%) | Complaints to IRA, Oct–Dec 2025 |
|---|---|---|---|---|---|---|
| APA Insurance Limited | 19,381.2 | 8.53% | 5,470.4 | 7,901.1 | 72.8% | 16 |
| APA Life Assurance Company | 14,523 | 6.17% | — | — | — | — |
Source: IRA Kenya — Insurance Industry Release Q4 2025 (Appendices 7, 18, 22; complaints Figures 2–3). Compare with any other insurer: compare two insurers in Kenya · largest insurers.
Who leads APA in Kenya
As named by the company itself (or by IRA Kenya), read on 31 October 2026. Leadership changes: the linked page is the reference.
| Company | Role | Name | Source |
|---|---|---|---|
| APA Insurance Limited | Ag. CEO, APA Insurance | Parul Khimasia | apainsurance.org, read 31 Oct 2026 |
| Ag. PO, APA Insurance | John Kigochi | apainsurance.org, read 31 Oct 2026 | |
| Chair, APA Insurance | Aida Kimemia | apainsurance.org, read 31 Oct 2026 | |
| Group CEO | Risper Ohaga | apainsurance.org, read 31 Oct 2026 | |
| APA Life Assurance Limited | CEO, APA Life | Eric Wanting | apainsurance.org, read 31 Oct 2026 |
| Chair, APA Life | Giles Waugh | apainsurance.org, read 31 Oct 2026 |
Everyone who leads insurance in Kenya — regulator, industry bodies, complaints bodies and the largest insurers: who's who in insurance in Kenya.
Before you buy from APA in Kenya
- Check that the policy is issued by one of the companies above — the licensed entity, not only the brand.
- For motor cover, dial *352# or use verify.dmvic.com to check a motor certificate.
- Ask for the schedule and the exclusions in writing, and compare them with at least one other insurer.
- Keep in mind the claim rule that applies to every insurer: the insurer must settle within 90 days of the claim being reported once all documents are provided, or pay a 5% penalty (Insurance Act s.203).
- If something goes wrong, complain to the insurer, then to the Insurance Regulatory Authority (complaints@ira.go.ke, toll-free 0800 724 499).
The rules above come from our guides: check a cover, licensed insurers and how to complain.
APA in other African countries
| Country | Licensed companies |
|---|---|
| Uganda | APA Insurance (U) Ltd |
Companies that share a brand are separate legal entities, each licensed by its own country's regulator: a policy bought in one country is handled by that country's company.
Tulinde is independent and not affiliated with APA. Brand names belong to their owners.
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Frequently asked questions
Is APA licensed in Kenya?
Yes. 3 APA companies appear on the IRA Kenya list (notice dated 30 March 2026): APA Life Assurance Limited; APA Insurance Limited; APA Microinsurance Limited.
How do I complain about APA in Kenya?
Write to APA first; if it does not settle, complain to the insurer, then to the Insurance Regulatory Authority (complaints@ira.go.ke, toll-free 0800 724 499).
How long does APA have to pay a claim in Kenya?
The same rule applies to every insurer in Kenya: the insurer must settle within 90 days of the claim being reported once all documents are provided, or pay a 5% penalty (Insurance Act s.203).
Who is the CEO of APA in Kenya?
As named on the company's own pages read on 31 October 2026: Parul Khimasia (Ag. CEO, APA Insurance, APA Insurance Limited); Risper Ohaga (Group CEO, APA Insurance Limited); Eric Wanting (CEO, APA Life, APA Life Assurance Limited).