Equity Insurance in Kenya
Figures, claims and complaints
Equity General Insurance Limited
- Premium (KES million)
- 1,789
- Market share
- 0.79%
- Incurred claims ratio 2025 (%)
- 64.6%
Equity Health Insurance Limited
- Premium (KES million)
- 19.2
- Market share
- 0.01%
- Incurred claims ratio 2025 (%)
- 165%
Equity Life Assurance
- Premium (KES million)
- 6,099.7
- Market share
- 2.59%
Regulator's figures, 2025, as printed — see the table below for the source.
On this page · 5 sections
Equity companies licensed in Kenya
| Company | Licensed as |
|---|---|
| Equity Life Assurance (Kenya) Limited | Long-term (life) insurers |
| Equity General Insurance (Kenya) Limited | General insurers |
| Equity Health Insurance (Kenya) Limited | General insurers |
Source: Insurance Regulatory Authority of Kenya, Licensed Entities 2026 (notice dated 30 March 2026). Names are reproduced as the regulator lists them. A licence is not a rating: it means the company may sell insurance in Kenya.
Equity in Kenya: the regulator's figures (2025)
| Company | Premium (KES million) | Market share | Motor | Medical | Incurred claims ratio 2025 (%) |
|---|---|---|---|---|---|
| Equity General Insurance Limited | 1,789 | 0.79% | 0 | 1,196.9 | 64.6% |
| Equity Health Insurance Limited | 19.2 | 0.01% | 0 | 19.2 | 165% |
| Equity Life Assurance | 6,099.7 | 2.59% | — | — | — |
Source: IRA Kenya — Insurance Industry Release Q4 2025 (Appendices 7, 18, 22; complaints Figures 2–3). Compare with any other insurer: compare two insurers in Kenya · largest insurers.
Before you buy from Equity in Kenya
- Check that the policy is issued by one of the companies above — the licensed entity, not only the brand.
- For motor cover, dial *352# or use verify.dmvic.com to check a motor certificate.
- Ask for the schedule and the exclusions in writing, and compare them with at least one other insurer.
- Keep in mind the claim rule that applies to every insurer: the insurer must settle within 90 days of the claim being reported once all documents are provided, or pay a 5% penalty (Insurance Act s.203).
- If something goes wrong, complain to the insurer, then to the Insurance Regulatory Authority (complaints@ira.go.ke, toll-free 0800 724 499).
The rules above come from our guides: check a cover, licensed insurers and how to complain.
Tulinde is independent and not affiliated with Equity. Brand names belong to their owners.
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Frequently asked questions
Is Equity licensed in Kenya?
Yes. 3 Equity companies appear on the IRA Kenya list (notice dated 30 March 2026): Equity Life Assurance (Kenya) Limited; Equity General Insurance (Kenya) Limited; Equity Health Insurance (Kenya) Limited.
How do I complain about Equity in Kenya?
Write to Equity first; if it does not settle, complain to the insurer, then to the Insurance Regulatory Authority (complaints@ira.go.ke, toll-free 0800 724 499).
How long does Equity have to pay a claim in Kenya?
The same rule applies to every insurer in Kenya: the insurer must settle within 90 days of the claim being reported once all documents are provided, or pay a 5% penalty (Insurance Act s.203).