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Health & life · Kenya

CIC medical cover in Kenya

Family Medisure, Seniors Mediplan, Afya Bora and CoopCare

Short answerChecked 28 October 2026
CIC's medical cover for individuals and families in Kenya is Family Medisure, with inpatient plans from KES 300,000 to KES 10 million per year for principal members aged 18 to 59; members move at 65 to Seniors Mediplan, which people aged 60 to 80 can also join. For cooperative members CIC sells CoopCare, the only CIC cover with published premiums — inpatient only from KES 2,500 a year for one member, or KES 7,300 for a member and up to six dependants, before levies — and the low-limit Afya Bora family plan. For Family Medisure CIC gives a quote according to your age, family and the limits you pick.
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Answers come from the law, the regulator and the insurers' own documents, with the source under each answer. General information, not advice.

On this page · 8 sections
  1. The medical covers CIC sells to individuals and families
  2. CIC Family Medisure: what it includes
  3. CIC Seniors Mediplan: cover from 60
  4. Waiting periods and transfers from another insurer
  5. CoopCare and Afya Bora: the published premiums
  6. How to get a CIC medical quote and claim
  7. FAQ
  8. Sources

The medical covers CIC sells to individuals and families

CIC's health covers are sold by CIC General Insurance, one of the general insurers on IRA's list — see the CIC profile for the regulator's figures. IRA's Q4 2025 industry release (Appendix 18) puts CIC General's gross medical premium for 2025 at KES 10,175.1 million. What follows is CIC's own description of its products (seen 28 October 2026), not a rating.

CoverFor whomInpatient limit (CIC's pages)
Family MedisurePrincipal aged 18–59, one legal spouse, children up to 25 (21–25 with proof of schooling)KES 300,000 to KES 10,000,000 a year, seven options (CIC's January 2026 article)
Seniors MediplanPrincipal and spouse aged 60–80 to join, renewable for lifeKES 300,000 to KES 5,000,000 per family
CoopCareMembers of a registered cooperative, at least 4 principal membersKES 100,000 to KES 300,000 per family (CoopCare page)
Afya BoraFamiliesKES 250,000 per family per year, with KES 50,000 outpatient (flier V03.2017)
SME MedipackSmall businesses and their staffFrom KES 300,000 to KES 5,000,000
CIC's Health Solutions page describes Medisure with limits from KES 300,000 to KES 5,000,000 "in six packages", while its January 2026 Family Medisure article speaks of seven options up to KES 10 million. Ask CIC which plans are on sale when you request a quote.

CIC Family Medisure: what it includes

According to CIC's Family Medisure article of 19 January 2026:

  • Inpatient plans from KES 300,000 to KES 10 million, each with extras: personal accident cover "up to Ksh 1 million for the principal member", last expense cover, annual check-ups and COVID-19 protection.
  • Optional benefits: outpatient (specialist consultations, prescribed medicines, laboratory tests, children's immunisation), dental (fillings, root canals), optical and maternity.
  • Shared or individual limits: "family-shared benefits or individual per-person coverage".
  • Premiums: "age-banded"; CIC publishes no premium table for Medisure.
  • Network: "over 1,600 providers across all 47 counties in Kenya & overseas", with telemedicine and drug delivery through CIC Pharmacy.
  • Ages: principal 18–59 to join, children up to 25, one legal spouse; at 65 the member moves to Seniors Mediplan.

The Health Solutions page lists among the inpatient benefits the hospital bed ("minus NHIF rebate amount" in CIC's wording), diagnostics, organ transplants, chemotherapy and radiotherapy, physiotherapy and a resident mother's fee.

CIC Seniors Mediplan: cover from 60

The Health Solutions page sets out Seniors Mediplan in a question-and-answer list:

PointWhat CIC says
Joining age60 to 80 years, principal and one legal spouse; existing members renew without age limit
ChildrenNot eligible — they go on Family Medisure
Medical reportRequired before acceptance; the examination is at the applicant's cost, at a hospital CIC appoints
LimitsInpatient KES 300,000–5,000,000 per family; outpatient KES 50,000–200,000 per person; dental and optical KES 15,000–20,000 per person each
PaymentPremium paid in full before cover starts; insurance premium financing available, maximum 4 instalments
NetworkOver 900 providers across Kenya; co-payment per hospital on outpatient
ExtraLast expense cover if the insured dies of a covered condition

Paying in instalments through a premium finance facility is explained in our article on insurance premium financing.

Waiting periods and transfers from another insurer

For Seniors Mediplan, CIC lists:

  • 30 days for outpatient and acute illness admissions.
  • 1 year for pre-existing and chronic conditions, gynaecological surgery, psychiatric treatment, eye surgery and dental surgery.
  • 2 years for cancer treatment; 3 years for organ transplant and for reconstructive surgery.
  • None for accidents.

CIC says waiting periods are waived for members "transiting within 30 days from another insurance underwriter or their respective Corporate Medical Schemes", subject to review and written approval. It asks for the renewal invitation from the old insurer, a stamped claims utilisation statement and a medical examination report. Its questions article adds that corporate covers carry no waiting periods.

CoopCare and Afya Bora: the published premiums

The only CIC premiums we found online are CoopCare's: the CoopCare flier, uploaded in October 2022, has the table below, and the application form on CIC's CoopCare page shows the same basic premiums today (seen 28 October 2026), plus the training levy (0.2%) and the PHCF levy (0.25%) — for example KES 7,500 becomes KES 7,534. Yearly basic premiums in shillings:

CoopCare plan (inpatient limit)Inpatient only: memberInpatient only: member + up to 6Full cover: memberFull cover: member + up to 6
Option I (KES 100,000)2,5007,3007,50026,700
Option II (KES 200,000)3,20010,8008,50031,600
Option III (KES 300,000)3,80012,7009,50036,000

"Inpatient only" includes maternity and last expense; "full cover" adds outpatient (KES 30,000–50,000), dental and optical (KES 5,000–7,500 each). Each dependant above six costs between KES 1,100 and KES 4,600 more, by plan. The CoopCare page today sets a minimum of 4 principal members (the 2022 flier said 10), principal and spouse up to 70, a KES 100 co-payment per outpatient visit, KES 500 per day of admission for a member without NHIF, a one-year wait for pre-existing conditions and maternity, and Kenya-only cover through a low-cost provider panel.

Afya Bora, per its flier, is a combined family cover: KES 250,000 inpatient and KES 50,000 outpatient per family per year, a shared funeral benefit of KES 50,000, normal and caesarean delivery, pre-existing and chronic conditions up to KES 50,000 after a six-month wait, a KES 100 co-payment per outpatient visit, and no CT or MRI scans. The flier shows no premium.

How to get a CIC medical quote and claim

  1. Choose the cover that fits your age and situation: Family Medisure (18–59), Seniors Mediplan (60–80), CoopCare through your SACCO or cooperative.
  2. Ask for a written quote — CIC says its premium "will depend on the specific CIC health plan you choose, your age bracket, and the level of benefits you select". Its Family Medisure article gives WhatsApp 0703 099 000 and retailmedical@cic.co.ke.
  3. Check the provider panel: CIC publishes panel lists; outside the panel you may pay first and claim a reimbursement, "subject to policy limits".
  4. Read the waiting periods and exclusions in the policy before paying.
  5. Compare with other insurers' family covers — Jubilee J-Care, AAR ShwAARi, First Assurance First Med — or ask for quotes here.

Health premiums paid for yourself, your spouse or your children can earn insurance relief on your income tax: our insurance relief guide explains the 15% rule.

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Frequently asked questions

What medical covers does CIC offer in Kenya?

For individuals and families: Family Medisure and Seniors Mediplan; for cooperative members: CoopCare; also the Afya Bora family plan and SME Medipack for small businesses, according to CIC's own pages.

How much is CIC medical cover per year?

CIC publishes no price for Family Medisure: it quotes by age, family and limits. For CoopCare, its page lists yearly basic premiums from KES 2,500 (member only, inpatient) to KES 36,000 (member and six dependants, full cover), plus levies.

What is the age limit for CIC Family Medisure?

Principal members join from 18 to 59, with one legal spouse and children up to 25 (21–25 with proof of schooling). At 65 they move to CIC Seniors Mediplan.

Can I pay CIC medical cover in instalments?

For Seniors Mediplan, CIC says the premium is paid in full before cover starts, with insurance premium financing available in a maximum of 4 instalments.

What is the waiting period on CIC medical cover?

For Seniors Mediplan: 30 days for illness, 1 year for pre-existing and chronic conditions, 2 years for cancer, 3 years for transplants and reconstructive surgery, none for accidents. Waived on transfer within 30 days from another insurer, subject to approval.

Sources

  1. CIC Insurance Group Kenya — Health Solutions page: Medisure and Seniors Mediplan, limits, eligibility, waiting periods, instalments (insurer's own page, seen 28 October 2026)
  2. CIC Insurance Group Kenya — "CIC Family Medisure: comprehensive health coverage for your loved ones", 19 January 2026 (insurer's own page)
  3. CIC Insurance Group Kenya — "Top questions to ask before choosing CIC health insurance", 19 January 2026 (insurer's own page)
  4. CIC Insurance Group Kenya — CoopCare Medical Cover page: membership, limits, co-payments, waiting periods (insurer's own page, seen 28 October 2026)
  5. CIC — CoopCare flier with benefit limits and premium rates (insurer's own document, uploaded October 2022, seen 28 October 2026)
  6. CIC General Insurance — CIC Afya Bora flier, version V03.2017 (insurer's own document, seen 28 October 2026)
  7. CIC Insurance Group Kenya — SME Medipack page (insurer's own page, seen 28 October 2026)
  8. IRA Kenya — Insurance Industry Release Q4 2025: "Reliance and Limitations" (merger of Sanlam General and Jubilee Allianz General into Sanlam Allianz General) and Appendix 18 (gross premium by insurer and class, Medical column) (Web Archive copy of 18 August 2026)
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